Privacy Policy

Warehouse Screen Co. (“WSC”, “we”, “us”) is operated by Berason Pty Ltd as Trustee for Tasscot Trust (ABN 50 476 847 746, ACN 628 505 500), based in Torquay, Victoria, Australia. This policy explains how we collect, use, store and protect your personal information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

We collect information you give us directly, including:

• Name, email address and phone number when you submit an enquiry, request the buyer’s guide, or contact us
• Delivery address and order details when you make a purchase
• Payment information, processed securely by our payment providers — we do not store your full card details
• Any details you choose to share in enquiry messages (e.g. roller door size, photos)

We also collect limited technical data automatically, including IP address, browser type, device information and on-site behaviour, via Google Analytics and the Meta Pixel.

How we use it

• To process and deliver your order
• To respond to enquiries and provide customer support
• To send the buyer’s guide or other information you’ve requested
• To improve our website, products and marketing, including through analytics and advertising performance data
• To meet legal, tax and accounting obligations

Sharing your information

We share personal information only where necessary to run our business, including with:

• Payment processors and checkout providers, to complete your purchase
• Freight and delivery partners, to get your order to you
• Our CRM and marketing platforms (GoHighLevel), to manage enquiries and follow-ups
• Google (Analytics) and Meta (Pixel), for site analytics and advertising measurement
• Kit Set, our independent installation partner, only if you choose to book their service — we are not affiliated with Kit Set and any information shared for booking purposes is shared directly between you and them

We do not sell your personal information to third parties.

Data security

We take reasonable technical and organisational steps to protect your information from misuse, loss or unauthorised access. No online system is completely secure, but we work to keep your data safe.

Your rights

You can ask us to access, correct or delete the personal information we hold about you at any time. To make a request, or if you have any questions about this policy, contact us at hello@warehousescreenco.com.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.